What Information We Collect

When you use our platform or contact us for services, we gather different types of information. Some you provide directly, some we collect automatically.

Information You Give Us

• Your name, email address, and phone number when you create an account
• Company information and job title for professional verification
• Payment details when you subscribe to our services
• Investment preferences and financial analysis requirements
• Communication content when you reach out to our support team

Information We Collect Automatically

Our systems track certain technical data to keep the platform running smoothly and secure:

• IP addresses and device identifiers
• Browser type, operating system, and screen resolution
• Pages you visit and features you use on our platform
• Time spent on different sections and click patterns
• Referral sources and search terms that brought you to our site

How We Use Your Information

We're not in the business of selling your data. Everything we collect serves a specific purpose related to providing you with financial analysis services.

Primary Uses

• Service Delivery: Processing your financial analysis requests, generating reports, and maintaining your account access
• Platform Improvement: Understanding which features get used most helps us prioritize development efforts
• Security Monitoring: Detecting unusual activity patterns that might indicate unauthorized access
• Payment Processing: Handling subscriptions, invoicing, and payment verification
• Customer Support: Responding to your questions and resolving technical issues
• Legal Compliance: Meeting financial regulations and audit requirements in South Korea

Marketing Communications

We'll occasionally send updates about new features, industry insights, or service improvements. You can unsubscribe from these at any time – and we mean it. The unsubscribe link actually works, unlike those newsletter subscriptions that make you jump through hoops.

Information Sharing and Third Parties

We work with a limited number of service providers to run our platform. Each one has been vetted for security practices and signs agreements that restrict how they can use your data.

Service Providers We Use

• Cloud Infrastructure: AWS servers in Seoul for data hosting and processing
• Payment Processing: Licensed payment gateways for subscription management
• Email Services: Transactional email providers for account notifications
• Analytics Tools: Privacy-focused analytics to understand platform usage

These providers only access data necessary for their specific functions. They can't use your information for their own purposes or share it with others.

When We Must Disclose Information

Sometimes legal requirements force our hand. We'll share data if:

• A valid court order or subpoena requires disclosure
• Korean financial regulators request information during audits
• We need to protect against fraud or security threats
• Emergency situations involve immediate physical danger

If we receive such requests, we'll notify you unless legally prohibited from doing so.

Your Rights and Control

Your data belongs to you. We're just borrowing it to provide services. Here's what you can do with it.

How to Exercise These Rights

Send requests to help@brainyintegration.com with "Privacy Request" in the subject line. Include your account email and specify which right you're exercising. We'll verify your identity and respond within 10 business days.

Data Security Measures

We take reasonable precautions to protect your information from unauthorized access, loss, or misuse. Nothing is 100% secure – anyone claiming otherwise is lying – but we've implemented industry-standard protections.

Technical Safeguards

• AES-256 encryption for data at rest in our databases
• TLS 1.3 encryption for data transmitted between your device and our servers
• Multi-factor authentication required for employee access to production systems
• Regular security audits by independent third-party firms
• Automated backup systems with encrypted storage

Organizational Measures

• Strict access controls limiting who can view personal data
• Background checks for employees handling sensitive information
• Mandatory security training for all staff members
• Incident response procedures for potential breaches

If we discover a security incident affecting your data, we'll notify you within 72 hours and explain what information was compromised and what steps we're taking.

Data Retention and Deletion

We don't keep information longer than necessary. Different types of data have different retention periods based on business needs and legal requirements.

Retention Periods

• Active Account Data: Retained while your account remains active and for 90 days after account closure
• Financial Records: Kept for 5 years to comply with Korean tax and accounting regulations
• Communication Logs: Stored for 1 year to support customer service quality
• Technical Logs: Deleted after 6 months unless needed for security investigations
• Marketing Data: Removed immediately upon unsubscribe request

When data reaches its retention limit, we permanently delete it from our systems, including backups. Recovery becomes impossible after deletion.

International Data Transfers

Our primary servers are located in South Korea, but some service providers operate from other countries. When data leaves South Korea, we ensure adequate protection measures.

Transfer Safeguards

• Standard contractual clauses approved by Korean authorities
• Service providers must meet equivalent security standards
• Data minimization – we only transfer what's absolutely necessary
• Regular audits of international data processing activities

Most of our service providers maintain infrastructure in South Korea or Japan to minimize cross-border data transfers.

Children's Privacy

Our services target investment professionals, not children. We don't knowingly collect information from anyone under 14 years old. If we discover we've inadvertently gathered data from a child, we'll delete it immediately.

Parents who believe their child has provided us with personal information should contact us right away.

Cookies and Tracking Technologies

We use cookies to keep you logged in, remember your preferences, and understand how people use our platform. You can control cookie settings through your browser.

Types of Cookies We Use

• Essential Cookies: Required for basic platform functionality like authentication and security
• Preference Cookies: Remember your settings and customization choices
• Analytics Cookies: Help us understand feature usage and performance issues

We don't use advertising cookies or sell cookie data to third parties. Disabling non-essential cookies won't break the platform, but some features might not work as smoothly.

Changes to This Policy

We update this privacy policy occasionally to reflect new features, legal requirements, or business practices. When we make significant changes, we'll notify you via email and display a notice on the platform.

The "Last Updated" date at the top shows when we last modified this document. Continuing to use our services after changes take effect means you accept the updated terms.

If you disagree with changes, you can close your account. We'd rather lose a customer than force unwanted terms on anyone.